Welcome to TutoGenius. This Privacy Policy governs your use of our website (www.tutogenius.in) and the TutoGenius App. We are committed to protecting your personal information and your right to privacy while you access our educational resources, WBCHSE and Madhyamik study materials, and career preparation courses.

1. Information We Collect

When you interact with the TutoGenius platform, we may collect the following types of information:

• Personal Information: Name, email address, phone number, and academic details provided during account registration on our app or website.
• App & Usage Data: Device information (OS, browser type), IP address, login sessions, course progress, and interaction metrics within the TutoGenius App.
• Payment Information: When you purchase premium study materials or courses, payments are processed securely through our authorized payment gateway (Razorpay). We do not directly store your credit/debit card numbers or UPI PINs on our servers.

2. How We Use Your Information

We use the collected data to provide and improve our educational services, specifically to:

• Create and manage your user account across the website and mobile app.
• Deliver requested digital study content, semester exam materials, and video courses.
• Process transactions and send related administrative information, such as purchase confirmations and receipts.
• Improve user interfaces (UI/UX), troubleshoot bugs, and optimize app performance.
• Send updates regarding new courses, platform features, or promotional collaborations.

3. Third-Party Services & Data Sharing

We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating our platform, subject to strict confidentiality agreements. These include:

• Cloud & Database Providers: Services like Firebase (Firestore) and our hosting platforms to store app data, authenticate users, and ensure seamless cloud infrastructure.
• Payment Processors: Razorpay Payments and similar gateways to facilitate secure checkout processes.
• Analytics: Tools to monitor app crashes, track website SEO performance, and analyze platform usage to improve user experience.

4. Data Security

We implement industry-standard security measures, including data encryption and secure server architectures, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission over the internet or mobile infrastructure is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you have the right to:

• Request access to the personal data we hold about you.
• Request corrections to any inaccurate or incomplete information in your profile.
• Request the deletion of your account and associated personal data from the TutoGenius database.

6. Children’s Privacy

Our platform provides educational content designed for students (including high school and secondary education preparation). If a user is under the age of 13 (or the applicable age of digital consent), we require a parent or guardian to create the account and oversee the use of our services.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our app features or legal compliance. We will notify users of significant changes by updating the “Effective Date” at the top of this page or via an in-app notification.

8. Contact Us

If you have questions or comments about this Privacy Policy, your data, or the TutoGenius App, please contact us at: